{"id":170,"date":"2024-02-20T13:52:42","date_gmt":"2024-02-20T13:52:42","guid":{"rendered":"https:\/\/www.erodewebhosting.com\/knowledgebase\/?p=170"},"modified":"2024-02-20T14:27:38","modified_gmt":"2024-02-20T14:27:38","slug":"how-to-create-a-new-account-in-whm","status":"publish","type":"post","link":"https:\/\/www.erodewebhosting.com\/knowledgebase\/how-to-create-a-new-account-in-whm\/","title":{"rendered":"How to Create a New Account in WHM (cPanel)"},"content":{"rendered":"\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2>Table of Contents<\/h2><nav><ul><li class=\"\"><a href=\"#follow-these-steps-to-create-a-new-account-in-whm\">Follow these steps to create a new account in WHM:<\/a><ul><li class=\"\"><a href=\"#domain-information\">Domain Information<\/a><\/li><li class=\"\"><a href=\"#package\">Package<\/a><\/li><li class=\"\"><a href=\"#settings\">Settings<\/a><\/li><li class=\"\"><a href=\"#mail-routing-settings\">Mail Routing Settings<\/a><\/li><li class=\"\"><a href=\"#dns-settings\">DNS Settings<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"733\" height=\"381\" src=\"https:\/\/www.erodewebhosting.com\/knowledgebase\/wp-content\/uploads\/2024\/02\/whm.png\" alt=\"Create a New Account in WHM \" class=\"wp-image-171\" srcset=\"https:\/\/www.erodewebhosting.com\/knowledgebase\/wp-content\/uploads\/2024\/02\/whm.png 733w, https:\/\/www.erodewebhosting.com\/knowledgebase\/wp-content\/uploads\/2024\/02\/whm-300x156.png 300w\" sizes=\"auto, (max-width: 733px) 100vw, 733px\" \/><\/figure>\n\n\n\n<p>As a reseller, you often create new accounts in\u00a0<a href=\"https:\/\/cpanel.net\/products\/cpanel-whm-features\/\" target=\"_blank\" rel=\"noreferrer noopener\">WHM<\/a>\u00a0to accommodate new clientele for their websites, emails or both.<\/p>\n\n\n\n<p>The exception will be if you are migrating new clients from an existing provider from which they are already using a <a href=\"https:\/\/www.erodewebhosting.com\/knowledgebase\/what-is-cpanel-and-features\/\">cPanel<\/a> account, as the entire account will migrate over.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"follow-these-steps-to-create-a-new-account-in-whm\">Follow these steps to create a new account in WHM:<\/h4>\n\n\n\n<p>1. Log in to your WHM account.\u00a0Click here\u00a0for instructions on logging in to your WHM account via cPanel.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/cdn.dreamithost.com.au\/wp-content\/uploads\/2022\/10\/HowToCreateAPackageInWHM_Image1.png\" alt=\"Screenshot: WHM Login Page\" class=\"wp-image-16442\"\/><\/figure>\n\n\n\n<p>2. Once logged in, click&nbsp;<strong>Create a New Account<\/strong>&nbsp;under the Favorites heading on the dashboard.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/cdn.dreamithost.com.au\/wp-content\/uploads\/2022\/12\/HowToCreateANewAccountInWHMcPanel_Image2.png\" alt=\"Screenshot: Favourites Section of WHM Highlighting the Create a New Account option\" class=\"wp-image-16564\"\/><\/figure>\n\n\n\n<p><strong>Note:<\/strong>&nbsp;You can also access this function on the left-hand side panel. Click&nbsp;<strong>Account Functions<\/strong>, then click&nbsp;<strong>Create a New Account&nbsp;<\/strong>from the dropdown list.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/cdn.dreamithost.com.au\/wp-content\/uploads\/2022\/12\/HowToCreateANewAccountInWHMcPanel_Image3.png\" alt=\"Screenshot: Account Functions Drop-Down List Highlighting Create A New Account\" class=\"wp-image-16565\"\/><\/figure>\n\n\n\n<p>3. You must fill out the form, divided into five sections.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"domain-information\">Domain Information<\/h5>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/cdn.dreamithost.com.au\/wp-content\/uploads\/2022\/12\/HowToCreateANewAccountInWHMcPanel_Image4.png\" alt=\"Screenshot: Create a New Account in WHM Domain Information Section\" class=\"wp-image-16566\"\/><\/figure>\n\n\n\n<p><strong>Domain<\/strong>: The primary domain associated with the account.<\/p>\n\n\n\n<p><strong>Username<\/strong>: The username you want to name for the account.<\/p>\n\n\n\n<p><strong>Password<\/strong>: The password you want to set for the account.<\/p>\n\n\n\n<p><strong>Re-type Password<\/strong>: Confirmation of the password.<\/p>\n\n\n\n<p><strong>Strength<\/strong>: This will display the strength of your password. You can also utilize the password Generator Tool to create a password. (You can change passwords later.)<\/p>\n\n\n\n<p><strong>Email<\/strong>: This email will send out system notifications associated with the account. Resellers often put their own, so they can better manage their clients. Whilst others have it set to their clients\u2019 email addresses.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"package\">Package<\/h5>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/cdn.dreamithost.com.au\/wp-content\/uploads\/2022\/12\/HowToCreateANewAccountInWHMcPanel_Image5.png\" alt=\"Screenshot: Create a New Account in WHM Package Section\" class=\"wp-image-16567\"\/><\/figure>\n\n\n\n<p><strong>Choose a Package<\/strong>: You can select a package with assigned resources to allocate to this account. Please see our previous blog post,\u00a0How to Create a New Account in WHM, which explains the process of creating new packages.<\/p>\n\n\n\n<p><strong>Select Options Manually<\/strong>: This will run you through the options of manually creating a new package or setting individual resources for this account.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"settings\">Settings<\/h5>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/cdn.dreamithost.com.au\/wp-content\/uploads\/2022\/12\/HowToCreateANewAccountInWHMcPanel_Image6.png\" alt=\"Screenshot: Create a New Account in WHM Settings Section\" class=\"wp-image-16568\"\/><\/figure>\n\n\n\n<p><strong>cPanel Theme<\/strong>: The theme you want the account to use (mainly for aesthetics and navigation).<\/p>\n\n\n\n<p><strong>Locale<\/strong>: The language you want the account to use.<\/p>\n\n\n\n<p><strong>Enable Apache SpamAssassin<\/strong>: This option is required for our incoming spam filter to work.&nbsp;<\/p>\n\n\n\n<p><strong>Enable Spam Box<\/strong>: This feature will only work if SpamAssassin is enabled. It delivers spam emails to the spam folder. If not enabled, you will not receive emails marked as spam. We recommend enabling this option in case legitimate emails are marked as spam.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"mail-routing-settings\">Mail Routing Settings<\/h5>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/cdn.dreamithost.com.au\/wp-content\/uploads\/2022\/12\/HowToCreateANewAccountInWHMcPanel_Image7.png\" alt=\"Screenshot: Create a New Account in WHM Mail Routing Settings Section\" class=\"wp-image-16569\"\/><\/figure>\n\n\n\n<p>This setting allows you to manage your email routing.&nbsp;<\/p>\n\n\n\n<p><strong>Automatically Detect Configuration:<\/strong>&nbsp;It will detect the routing method depending on which MX records are set.<\/p>\n\n\n\n<p><strong>Local Mail Exchange:<\/strong>&nbsp;It will route the emails to the server\/account locally.<\/p>\n\n\n\n<p><strong>Backup Mail Exchanger:<\/strong>&nbsp;Where the email will be stored until the primary exchange mail is available.<\/p>\n\n\n\n<p><strong>Remote Mail Exchanger:<\/strong>&nbsp;This should be set up if the emails are hosted on another server (i.e. external email service, Office365, GSuite and so on).<\/p>\n\n\n\n<p><strong>Note:<\/strong>&nbsp;You will most likely be using the local or remote option, depending on whether emails are hosted externally or not.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"dns-settings\">DNS Settings<\/h5>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/cdn.dreamithost.com.au\/wp-content\/uploads\/2022\/12\/HowToCreateANewAccountInWHMcPanel_Image8.png\" alt=\"Screenshot: Create a New Account in WHM DNS Settings Section\" class=\"wp-image-16570\"\/><\/figure>\n\n\n\n<p><strong>Enable DKIM on this account:<\/strong>\u00a0This will enable the DKIM record to be configured automatically upon account creation. enable the DKIM (DKIM is an authentication method to verify senders of the domain, and it is\u00a0<strong>recommended\u00a0<\/strong>to enable this feature.)<\/p>\n\n\n\n<p><strong>Enable SPF on the account:<\/strong>&nbsp;This option cannot be modified and will create the SPF record upon account creation. This is also an email authentication method.<\/p>\n\n\n\n<p><strong>Use the nameservers specified at the Domain\u2019s Registrar<\/strong>&nbsp;\u2013 Leave this option unticked, as this will be done on the registrar level.<\/p>\n\n\n\n<p>4. Once you have filled out all the information above, click the&nbsp;<strong>Create<\/strong>&nbsp;button.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a reseller, you often create new accounts in\u00a0WHM\u00a0to accommodate new clientele for their websites, emails or both. The exception will be if you are migrating new clients from an&hellip;<\/p>\n","protected":false},"author":1,"featured_media":172,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[],"class_list":["post-170","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-whm"],"_links":{"self":[{"href":"https:\/\/www.erodewebhosting.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.erodewebhosting.com\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.erodewebhosting.com\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.erodewebhosting.com\/knowledgebase\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.erodewebhosting.com\/knowledgebase\/wp-json\/wp\/v2\/comments?post=170"}],"version-history":[{"count":2,"href":"https:\/\/www.erodewebhosting.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/170\/revisions"}],"predecessor-version":[{"id":175,"href":"https:\/\/www.erodewebhosting.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/170\/revisions\/175"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.erodewebhosting.com\/knowledgebase\/wp-json\/wp\/v2\/media\/172"}],"wp:attachment":[{"href":"https:\/\/www.erodewebhosting.com\/knowledgebase\/wp-json\/wp\/v2\/media?parent=170"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.erodewebhosting.com\/knowledgebase\/wp-json\/wp\/v2\/categories?post=170"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.erodewebhosting.com\/knowledgebase\/wp-json\/wp\/v2\/tags?post=170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}